Website Design Frequently Asked Questions.
We are a Website Design Company that care about customer service, don’t hesitate to contact us about your Design enquires
I have an old company website that is outdated, can you help me redesign it?
Yes, we can help you redesign your website. We are aware many startups in Nigeria launch with just about any website. It does not take too long for such businesses to notice their website does little for their brand and professional image. Having a professionally built website creates a brand perception that leads most clients forming an opinion if your business is to be taken seriously. We will build your new site with imported text, images and video from your old website or alternatively provide you with fresh content.
I lost contact with my former website designer, can you take over the website?
Yes, we can help you migrate your website to a new server and continue with web design and administration. In instances when you cannot reach an old designer, we could help you recreate the old website on a different web host.
What is your web design process?
We simplified our web design process to include
1. The conceptualization stage; we discuss with the client create product specification and research user behavior.
2. The initial visual design stage; at this stage we use input, industry data and user research to arrive at a mockup, sample sites and illustrations. We the go ahead to draw out UI/UX wireframes of the website that takes into account typography, website architecture, position of elements and user experience
3. The core design stage; this is when we bring the site elements together and get busy with building website
4. The double amendment stage; after the website has been designed, it passes through two checks to make sure every website specification is accounted for. The process is repeated twice to ensure customer satisfaction.
5. The testing stage; this is mainly a testing phase and website demonstration phase on multiple devices.
While our processes might vary depending on the type of website being built, they follow these stages as standard operational procedures in our agency.
Who owns the domain name for my website?
If your website’s domain name was bought for you by our agency, it fully belongs to you. Even If you bought it and shared it for web development it still belongs to you. We are happy to transfer full domain ownerships to you as soon as our contract with you is completed.
Do you build websites that work well on mobile devices like smartphones and tablets?
Yes we do! All websites we design are mobile responsive. We realize most people will access your website through mobile screens and are prepared to help you serve those users. In todays world websites not well optimized for a mobile experience lose a considerable amount of potential traffic and customers.
When do I pay for the web design?
We usually ask for a lump sum deposit of 60% of the total website quotation (depends on specifications). We also allow installment payment for the remaining 40% of the cost.
Can I pay for the web design in monthly instalments?
Yes you can. We understand the importance of cash flow for small businesses and are happy to discuss breaking down payments into three months for small businesses in Nigeria
Do you offer fixed prices for web design?
Yes we offer fixed prices for website design. We have websites with fixed specifications and have fixed quotes. The price only changes when specifications are added or website design brief changes.
How much does it cost to design a website in Nigeria?
In most cases our costs for web design ranges from N100,000 to N1,500,000. The factors that determine the price of web development, includes the website’s size, objective, and functional applications. Not sure how much building your website will cost give us a call on 0805 902 3566 so we can establish your website specifications and cost.
What type of websites do you create?
We create custom php websites, JS React websites and Content Management System enabled websites with WordPress and Joomla so that our clients can easily update it on their own. The above technologies have helped companies in Nigeria build Ecommerce websites, Newspaper websites, Food delivery websites, crowdfunding websites, church websites, real estate websites, Insurance websites, banking websites, School portal and Hospital websites
What if I don’t like the web designs produced?
Customer satisfaction is a priority in our Agency. While our web design process leads to customer satisfaction, in some rare occasions, we might need to revisit the website brief. Look through each product specifications and reach a conclusion.
Can you build a website that integrates with my current system?
We build websites that integrate with custom built applications and SAAS products. We have worked with companies who wanted to integrate a CRM with the website lead generation..
I only need a simple website for my business, can you build it?
What you need is a brochure website. These types of websites are designed mainly for businesses and nonprofit organizations. They are usually used by corporations to highlight their products and services. Smart businesses in Nigeria see it as an opportunity to build their brand.
How long does it take to build a website?
In most cases this depends on the number and complexity of the website’s specifications. It will clearly take us longer to build a 100 page with custom applications than a simple corporate website. Typically it takes us 6 to 10 weeks to build from scratch to launch. Factors that cause delay at times include testing and content creation.
Do you handle international website design contracts ?
Yes we do. The ease of communicating online with tools like zoom and monitoring progress with project management tools like Trello has made handling website design projects from all around the world easy.
After the website is launched, do you provide support and maintenance?
We leave businesses with the option of retaining our services for administration, support and maintenance. Putting us on retainer ship enables us to manage website updates and security threats on our end without disruption.
WordPress is the most popular CMS used for web development and design in building websites. It makes it easy for non technical website administrators to manage and upload content by themselves.
Do you build websites with a CMS?
While we build custom websites with React JS and Php frame works. Most of our websites are built with CMSs like Joomla WordPress, Magento PrestaShop, Woocommerce, Wix, Big commerce, Shopify, Ghost, Textpattern & Magento.
Are your websites Search engine optimized?
We take our time to build websites with good SEO, right from the beginning of planning when deciding on website information architecture to ensuring the website is ready to hit google search after launch.
WordPress is the most popular CMS used for web development and design in building websites. It makes it easy for non technical website administrators to manage and upload content by themselves.
